Delivery apps like DoorDash are using your tips to pay workers’ wages

Photo: DoorDash

When you order food through an app and tip the worker who delivers it, you’d be forgiven for thinking that the money you give goes directly to that person. But in reality, some delivery apps use your tip to make up the worker’s base pay — essentially stealing the money you’re trying to give someone to maximize their profits.

This isn’t a new practice by any means, but a recent report from The New York Times highlights how DoorDash, the most popular food delivery app in the US, enforces it.

Here’s Times reporter Andy Newman:

DoorDash offers a guaranteed minimum for each job. For my first order, the guarantee was $6.85 and the customer, a woman in Boerum Hill who answered the door in a colorful bathrobe, tipped $3 via the app. But I…

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