A paper towel dispenser with an end-user license agreement is a special kind of hell

The battle for supremacy in the world of hand hygiene is a dirty one, and nothing demonstrates this better than the depressing sight of a paper towel dispenser with a EULA.

That’s right: even dumb plastic boxes whose only use in this world is to hold paper towels apparently need an end-user license agreement now. In this case, the EULA — spotted by Harvard Library curator and Twitter user John Overholt at a recent conference — forbids the people who have to refill this Tork dispenser from using rival, non-Tork products.

What a world.

EULAs, if you’re not familiar, are contracts made between companies and customers that bind the latter’s actions in certain ways. You might have seen complaints about them in the context of digital…

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