Think global: How to overcome cultural communication challenges

A few weeks ago, I witnessed an interesting interaction between two work colleagues—Jason, who is from the United States; and Raj, who was visiting from India.

Raj typically calls into a daily standup meeting at 9:00am US Central Time from India, but since he was in the US, he and his teammates headed toward the scrum area for the meeting. Jason stopped Raj and said, “Raj, where are you going? Don’t you always call into the stand-up? It would feel strange if you don’t call in.” Raj responded, “Oh, is that so? No worries,” and headed back to his desk to call into the meeting.

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